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Survey & Feedback

Higher response rates than email. Always.

Collect NPS, CSAT, and qualitative feedback through natural phone conversations โ€” not forms nobody fills.

3x
vs email response rate
NPS
Auto-calculated
100%
Calls transcribed
Export
CSV / webhook
Live demo

Survey & Feedback

Conversational surveys

Instead of a 10-question form, the agent has a natural 2-minute conversation that extracts the same data โ€” and more.

NPS & CSAT auto-scoring

Scores are extracted from the conversation and calculated automatically โ€” no manual input.

Open-ended insights

AI analyses free-form responses for sentiment, recurring themes, and actionable feedback at scale.

Post-event or post-purchase

Trigger surveys automatically after a meeting, delivery, or support case closes โ€” from your CRM or webhook.

Export to your BI tool

Results export to CSV or push via webhook to Notion, Google Sheets, or any data warehouse.

Multi-language surveys

Surveys run in the respondent's language automatically โ€” improving response quality and completion rate.

Frequently asked questions

How does a phone survey compare to a form?

Average completion rate is 3x higher. People are more willing to answer verbally than fill a form โ€” and open-ended answers are richer.

How is the NPS score calculated?

The agent asks the standard 0โ€“10 question naturally in conversation. The score is extracted and aggregated automatically in your dashboard.

Can I trigger surveys from my CRM?

Yes. Any webhook or CRM automation can trigger a survey call โ€” on deal close, post-support, or any other event you define.

How do I access the results?

From the Agoralia dashboard, or via CSV export. Results can also be pushed to Google Sheets, Notion, or any webhook endpoint.

See a demo

Collect NPS, CSAT, and qualitative feedback through natural phone conversations โ€” not forms nobody fills.

See a demo
Higher response rates than email. Always. โ€” Agoralia โ€” Agoralia