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Analytics & Monitoring

Know exactly what's working.

Real-time dashboards, call analytics, sentiment analysis, and exportable reports — everything to optimize your campaigns.

30s
Dashboard refresh
100%
Calls transcribed
AI
Sentiment scoring
Full
Cost breakdown
Live analytics

Real-time campaign intelligence

Campaign: Q2 Outbound · Live
Updated 3s ago
Calls completed
Answer rate
Leads qualified
Cost per lead

Calls by hour

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10
11
12
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15
16
17
Total calls
Converted

Live sentiment log

Real-time campaign dashboard

Live metrics: calls attempted, answered, converted, duration, outcomes. Updated every 30 seconds.

Call recording & transcript search

Search transcripts by keyword, outcome, or contact. Replay any call directly from the dashboard.

Sentiment analysis

AI scores every conversation by sentiment, engagement, and objection intensity. Identify friction points at scale.

BANT extraction

Automatically extract Budget, Authority, Need, and Timeline signals from every transcript.

Export & reporting

Export call logs, transcripts, outcomes, and analytics to CSV, or push to your BI tool via webhook.

Cost breakdown

See per-call and per-campaign costs: LLM, voice, telephony. Know your cost per qualified lead.

Frequently asked questions

What metrics are available on the campaign dashboard?

The real-time dashboard shows calls attempted, connected, answered, duration, outcomes (interested / not interested / voicemail / DNC / error), conversion rate, cost per call, and cost per qualified lead. All metrics update every 30 seconds during active campaigns.

Can I search call transcripts by keyword?

Yes. Every call is automatically transcribed and indexed. You can search the full transcript library by keyword, contact name, campaign, date range, sentiment score, or outcome. This makes it easy to find specific conversations or audit the agent's responses at scale.

How does sentiment analysis work?

After each call, the AI analyzes the full transcript and scores it on sentiment (positive / neutral / negative), engagement level, and objection intensity. These scores are visible on the call detail page and aggregated across campaigns so you can spot patterns — such as a specific objection that consistently derails conversions.

What is BANT extraction and how is it used?

BANT stands for Budget, Authority, Need, and Timeline — the four classic B2B qualification criteria. After each call, the AI scans the transcript and extracts signals for each criterion. The BANT score is written back to your CRM alongside the call record, so your sales team knows exactly how qualified each lead is without listening to the recording.

Can I export data to my BI tool?

Yes. You can export all call data, transcripts, and analytics to CSV at any time. For live integrations, Agoralia supports outbound webhooks that push call events to any endpoint — including data warehouses, BI tools like Looker or Metabase, and CRM platforms.

Explore the dashboard

Real-time dashboards, call analytics, sentiment analysis, and exportable reports — everything to optimize your campaigns.

Explore the dashboard